Complaint Investigation Report

During the interview process the administrator, two staff members and two residents were interviewed. None of the staff or residents interviewed witnessed emotional abuse of the resident.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated .

During record review, food shopping receipts were obtained and reviewed. During LPA Bensons visit to the facility, LPA Benson observed two gallons of milk, two full egg cartons of eighteen and one carton of twelve. LPA Benson observed the refrigerator is full of food and a four-foot-long deep freezer half full of meat with two tall cupboards and drawers full of nonperishable food.

During interviews it was reported we always have plenty of food. It was reported, I often observe food delivery, we have tons of food. Staff reported the facility always has plenty of food. Staff stated I have never witnessed the facility running out of food. The resident stated we have never run out of food.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated .

Exit interview conducted and copy of report was provided to the Administrator.