Complaint Investigation Report

During the investigation it was reported that the administrator is trying to teach budgeting to the clients and healthy food choices when purchasing items. The administrator stated that she is working with the clients and their service coordinator to teach budgeting and behavioral skills when shopping. It was indicated that at least one client has behavioral issues and tries to buy more than what she has money for and makes poor choices. The administrator also advised that the clients are saving to purchase specific items of their choice and trips that they have planned for.

Client interviews revealed that clients are purchasing items of their choice and that four out of four client records verified this. The IPPs were reviewed and indicated that clients have goals to learn budgeting skills and that it is important that clients receive assistance from a representative payee to manage their funds. The regional service coordinator stated that she is working with the administrator and the IPPs to teach budging skills, healthier eating habits and behavior modification.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are Unsubstantiated.