Complaint Investigation Report

Licensee does not ensure there is enough food for residents in care. - UNSUBSTANTIATED

It was reported that there is constantly no food in the house, and even when they go shopping there is nothing.

On 09/15/2025 LPA observed a menu posted on the refrigerator. LPA confirmed that the ingredients required for the posted lunch menu were present in the facility. LPA inspected a refrigerator in the kitchen, pantry, cupboards, and a second refrigerator in a utility room and found the freezers to be low on frozen meat. All other staples were stocked at a reasonable amount. During the visit the facility received a delivery of meat, milk, cheese, fresh vegetables and fruits. LPA was informed that this is the weekly supply delivery.

LPA reviewed shopping lists and grocery receipts for August 2025 to current and found the quality and quantity of food items to be acceptable for the home.

Administrator stated the company stores a lot of the meat and pantry items at a corporate office. The facility receives a shipment of one week of supplies every Monday. Any time staff tells the administrator they are low on something the administrator brings whatever they need. The facility follows a pre-planned menu each week.