Complaint Investigation Report
445294156-4-2-2024-26-AS-KHOS-D5WGWG-20240604054217
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/08/2021 and conducted by Evaluator Grace Donato
COMPLAINT CONTROL NUMBER: 26-AS-20210308113616
Facility staff has not been trained properly
Facility staff is not following doctor's orders
On 4/2/2024, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint inspection. LPA met with Associate Executive Director Alex Baiasu and explained the purpose of the visit.
During the visit, LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility.
On 03/08/2021, the Department received a report alleging that facility staff has not been trained properly; facility is understaffed; and facility staff is not following doctor’s orders.
The Department conducted interviews and record reviews. Based on the information available, it was unable to prove whether the facility staff had not been trained properly; the facility was understaffed; and the facility staff was not following doctor’s orders.
Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated, at this time.
No deficiencies were cited during the visit. Report is reviewed and copy is provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction