Complaint Investigation Report
On 2/18/2026 the Department conducted the initial investigation visit, and interviewed 2 Staff (S1 to S2), and 1 Resident (R1). 2 Out of 2 staff state he/she is aware of an incident between R1 and a staff but did not remember the date of the incident. S2 stated he/she heard R1 make an inappropriate comment about a staff during a resident and staff meeting. S2 did not remember the date of this incident.
On 2/18/2026 the Department interviewed R1. R1 states after a recent staff and resident meeting in January 2026, the Executive Director (ED) told him/her that his/hers behavior and statements during this meeting violated facility policies. R1 states he/she 'only smiled' when facility staff were acknowledged during the meeting. R1 states later in the same day, his/her pants fell while in the dinner hall. R1 states his/her pants did not fit correctly. R1 stated three staff were present during this incident and observed R1 with his/her pants down.
On 2/19/2026 the Department interviewed 2 Witnesses (W1 to W2). 2 Out of 2 witnesses state he/she is aware of R1 having behaviors and making inappropriate comments to facility staff. W1 states he/she was informed by the ED in late January 2026 about R1’s behaviors. W1 states ED requested W1 to inform R1’s physician. W1 states he/she received an eviction notice for R1 on 2/17/2026. W2 states he/she was informed about R1’s behaviors in February 2026. W2 states that the facility followed proper protocol regarding facility policies and R1 behaviors violated the facility's heath and safety policies.
Review of R1’s eviction notice is dated 2/2/2026, and states R1 is being evicted due to ‘failure to comply with the general policies of the Community.” The effective date of termination is 3/3/2026.” R1 is noted to have behaviors on 1/23/2026 and 1/26/2026. The eviction notice states “R1 has failed to follow many of the Community’s policies and procedures which is now disrupting the peaceful lodging of other residents and putting other’s health and safety at risk.”
On 4/20/2026 the Department interviewed ED. ED states R1 is still residing at the facility.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction