Complaint Investigation Report

445202713-10-19-2024-26-AS-KHOS-DARQHU-20241106111143

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/06/2021 and conducted by Evaluator Albert Johnson

COMPLAINT CONTROL NUMBER: 26-AS-20210806153730

Facility not following COVID 19 screening protocols for visitors.

Allegation: Facility not following COVID 19 screening protocols for visitors.

Based on interviews and observation during the tour of the facility, the department observed COVID 19 screening protocols for visitors and staff. At the time of the complaint the facility was alleged to have not checked temperatures of staff or residents the department was unable to confirm or deny this based on the available infromation today.

Allegation: Staff spoke to resident inappropriately. All staff interviewed denied witnessing or speaking to any of the residents inappropriately. Staff interviewed stated that the residents are treated with respect and dignity.

The above allegations are unsubstantiated