Complaint Investigation Report

These training procedures were outlined in the packet that was designated for facility staff training and medication assistance procedures submitted by the facility designated Administrator into CCL for review. These procedures and staff related tasks outlined and stated the following:

Insulin Pen Dialing for Self Injection on page 72

Hand resident the insulin pen, and ensure they have a secure grip secure

before letting go to avoid dropping. Be aware of exposed needle at all

Allow resident to self administer injection and have them hold pen in place

Hand resident the blood glucose meter, and ensure they have a secure

grip secure before letting go to avoid dropping. Be aware of exposed

Watch resident pierce their finger and place blood onto test strip according

It was learned that facility staff designated as Med Techs had to be passed and checked off by an evaluator prior to being able to handle, dispense, and document the resident medications on their own. This was done so by the Competency Verifications for the same policies and procedures conducted on Pages 78, 80, and 81 of the Medication Assistance Procedures.

It was learned that facility staff designated as Med Techs were allowed to assist residents with Blood Glucose Check by using hand over hand techniques to assist with piercing their finger and placing the blood onto the test strips.

It was learned that facility staff designated as Med Techs were allowed to assist residents with Insulin Pen Dialing for Self Injection by using hand over hand techniques to assist with injections and holding the pen in place for 10 seconds.

Based on a review of the forms and documents, as well as interviews conducted, facility staff designated as Med Techs were allowed to conduct these types of assistance with hand over hand with facility residents