Complaint Investigation Report

435202428-10-25-2024-26-AS-KHOS-DAHNUX-20241029104700

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/27/2022 and conducted by Evaluator Jaime Vado

COMPLAINT CONTROL NUMBER: 26-AS-20220627122422

Administrator - Chidi Ikeme and Staff - Elizabeth Espique

- Facility staff speak to residents in an inappropriate manner

- Residents are not receiving adequate amounts of food

- Facility refused to reaccept COVID-19 positive resident

On 10/25/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding the allegations received. LPA met with Administrator Chidi Ikeme via telephone, and Staff Elizabeth Espique, and explained the purpose of today's visit.

During the investiation interviews were conducted and observations were made. Based on the interviews conducted, and the information reviewed from those interviews, there is conflicting accounts for what happened between the facility and complainant. Based off of interviews, photos, and observations during the investigation, LPA cannot prove or disprove that the allegations took place as described.

Based on these observations, the above allegations are UNSUBSTANTIATED.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time.

Report is reviewed with Elizabeth Espique and a copy is provided on this day.