Senior Care Records.

Facility Evaluation Report

Stone Haven Care, Sunnyvale08/27/2025Licence 435202428

Capacity33
Census32
Date signed08/27/2025 01:59:35 PM
Name of licensing program analystKiran Jain
Name of licensing program managerApril Cowan
The inspector’s account

On 08/27/2025, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Case Management - Other visit. Upon arrival, LPA met with Lead Caregiver, Elizabeth Espique and talked to the Administrator, Chide Ikeme over the phone, and disclosed the purpose of the visit.

On 07/23/2025, 08/05/2025, and 08/20/2025, the LPA conducted Complaint investigations at the facility for complaint #26-AS-20250716083606, #26-AS-20250804104755, and #26-AS-20250814143020.

On 07/23/2025 and 08/20/2025, LPA interviewed the Administrator, who stated that a case manager had reported that a resident (R1) was diagnosed with scabies by R1’s physician and no medical documentation was provided by the case manager or R1. The Administrator further stated that the Administrator did not request or obtain R1’s doctor’s After Visit Summary report and did not report the suspected or confirmed case of scabies to CCL or the CDPH. The Administrator also stated that the bed bugs had been an ongoing issue at the facility for approximately five years.

On 07/23/2025, 9 out of the 13 residents interviewed stated that they have either seen bed bugs on their beds and clothes or experienced bed bug bites over the past several months.

On 08/20/2025, 5 out of 5 residents interviewed reported seeing bed bugs or experiencing bed bug bites.

On 07/24/2025, LPA obtained and reviewed a copy of R1’s doctor’s After Visit Summary report, dated 07/09/2025, confirming that R1 had been diagnosed with scabies.

On 07/23/2025, during the facility visit, LPA observed R1 in their room. R1 was scratching their arms, neck, and other areas. Visible red and brown rashes were observed on R1’s arms, hands, feet, and face.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction