Senior Care Records.

Complaint Investigation Report

Pace - Meadows, Sunnyvale04/17/2024Licence 430703824

Census5
Date signed04/17/2024 03:05:30 PM
The inspector’s account

LPA entered the facility's kitchen area and observed the kitchen refrigerator and freezer. Based on observation, the refrigerator/freezer contained a child safety strap lock that was not in use. LPA observed the freezer contained the child safety strap that was only half way snapped in place. LPA observed the freezer was able to open. Staff demonstrated that the child safety strap lock on the freezer is broken. LPA did not observe the safety strap on the refrigerator. Photographs were obtained using LPAs state provided phone.

LPA entered into the laundry room area and observed 1 large freezer and 1 refrigerator/freezer appliance which did not contain locks.

Based on interviews, 4 out of 4 staff denied locking the refrigerator and freezer this year. During interviews, it was stated that they had used the locking device last year because they had a resident who had safety concerns with food. The Administrator stated that last year the facility was informed by Licensing that they cannot utilize the locks, and after that visit with Licensing, the facility did not utilize the locking device on the refrigerator/freezer.

Based on observation, LPA observed 2 out of 5 residents request for snacks through gesture and verbally. LPA observed the staff provide the residents snacks to include ice cream, chips, and drinks. LPA observed a resident was freely able to open the refrigerator to grab his/her own item.

5 out of 5 resident records were reviewed. Based on record review, 2 out of 5 residents has a special diet. 2 out of 5 residents special diet did not state a safety concern with accessibility to food which would require the refrigerator/freezer to be locked.

During visit, staff removed the locking device completely from the kitchen refrigerator/freezer.

The Department has investigated the above allegation. Based on interview, record review and observed the above allegation is unsubstantiated. An unsubstantiated finding indicates that although the allegation may have happened and/or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Direct Support Staff (DSP), Henry Akapo and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction