Complaint Investigation Report

435202710-1-9-2025-26-AS-AMEN-DEMUFN-20250310153257

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/08/2025 and conducted by Evaluator David Marrufo

COMPLAINT CONTROL NUMBER: 26-AS-20250108181141

VILLAS AT SARATOGA SKILLED NURSING & ASST LVG, THE

Staff inappropriately touched a resident in care.

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced initial complaint investigation visit and met with Josephine Almonte, Director of Staff Development.

During visit, LPA Marrufo reviewed the facility resident roster. Based on review of the resident roster, the alleged victim of the allegation is not a resident in Assisted Living and is a resident in the Skilled Nursing portion of the facility.

This agency has investigated the complaint allegation listed. Based on review of records, the CCLD has found that the complaint allegation is unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

This report was reviewed with Josephine Almonte and a copy of this report was provided.