Complaint Investigation Report

435294143-6-7-2023-26-AS-RMAO-CTNK7R-20230712073926

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/01/2021 and conducted by Evaluator Simranjit Rai

COMPLAINT CONTROL NUMBER: 26-AS-20211201154803

Facility did not have enough staff to meet resident's needs

On 6/7/2023, LPAs Monter and Rai and LPM Manzano conducted an unannounced complaint investigation of the above allegation and met with Administrator, Sam Apostol.

Based on allegation, facility did not have enough saff to meet resident's needs since appears they are just housing people and not actually caring for them. During today's inspection, Administrator and 5 staff members were observed on the premise. Based on random interviews with residents and staff, staff are available to help and assist with tasks.

Based on the interviews conducted with clients and staff and based on observation and records review, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited, Exit interview conducted with Administrator, Sam Apostol and a copy of the report was provided.