Complaint Investigation Report

435294143-6-7-2023-26-AS-RMAO-CTNK9R-20230712074242

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/23/2022 and conducted by Evaluator Manuel Monter

COMPLAINT CONTROL NUMBER: 26-AS-20220623103245

Facility temperature is uncomfortable for residents.

On 06/07/2023, LPA's conducted a complaint investigation regarding the alligations above.

Based on allegation that on 6/15/2022 the facility indoor was at 82 degrees F. Some residents alleged it was hot that night and asked staff if they could turn on AC but staff refused.

Based on San Martin weather.com on 6/15/2022, the tempreture of the area was a high of 91F and a low of 54 degrees F. LPA's interviewed more or less 10 residents. No resident complained about the facility's tempreture. R1 stated the temperature can get hot but prefers to keep window closed. R2 stated the facility temperature does get hot but they have a fan to mitigate the temperature.

ADM stated that if the tempretures get hot; the facility will turn on the AC and provide waters to the residents. ADM stated if a resident complained about the tempreture, then they will adjust the thermostat.