Complaint Investigation Report

On 06/07/2023, ADM was interviewed. ADM also acknowledge that staff were instructed to label residents' clothing. ADM acknowledged awareness of missing items being reported by residents.

On 06/07/2023, a random interviews with residents were conducted wherein R1 to R3 reported that they had missing items and clothes. R1 stated that they were asked by staff to put labels on their clothes but missing items continue to be an issue at the facility. R1 stated that later on staff will let her/him know that the missing items were found.

Based on interviews and observation/inspection of the facility, the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED.

Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D.

This report was reviewed with Administrator Sam Apostol and a copy of the report was provided. Appeal Rights was provided.