Senior Care Records.

Complaint Investigation Report

Villa Glen Home One, San Jose08/29/2025Licence 435202766

Census5
Date signed08/29/2025 03:28:46 PM
The inspector’s account

On July 1 and 15, 2025, LPA Manuel Monter interviewed Staff S1 and S2. S1 stated on June 29, 2025, he/she was in the living room with staff S3. S1 stated during the weekend the staff don’t wake up the residents immediately. S1 stated the yelling occurred around 6:50am. S1 stated when he/she heard the yelling in R1 and R2’s room, he/she went to R1 and R2’s room. S1 stated he observed R2 sitting on his/her bed naked and R1 was sitting directly across from R2.

S1 stated he/she then brought R2 to the restroom to give R2 a shower. S1 stated as he/she was getting ready to shower R2, he/she noticed R2’s privates were very red. S1 stated he/she brought R2 back to his/her room. S1 stated S2 also came to see what had occurred. S1 stated S2 had asked R1, what had happened. R1 stated he/she had undressed R2 and “sucked” R2. S1 stated S2 repeated the question, and R1 had repeated that that he/she “sucked” R2.

Staff S2 started on June 29, 2025, he/she was in the kitchen, preparing for breakfast. S2 stated 2 staff were in living room, waiting for individuals to get up. S2 stated they just wait for them to get up from their own. S2 stated he/she was called by S1 to observe R2. S2 stated he/she observed R2’s privates were really red. S2 stated he/she then had asked R1 what had occurred. S2 stated R1 had stated that he/she “sucked” him/her.

Staff S3 stated he/she did do a walk thru at the beginning of his shift, to make a sound check to see/hear if any resident has woken up. S3 stated he/she wasn’t able to look inside R1’s room because the facility wasn’t able to have his/her finger print to open the R1 and R2’s door knob. S3 Stated around 6:30, he/she and S1 heard the R2 make a groaning sound. S3 stated he/she and S1 went to R1 and R2’s room. S3 stated they saw R2 was naked and awake, on his/her bed.

LPA interviewed staff S4-S7. S4-S7 stated they were not in the home when the incident occurred between R1 and R2.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction