Complaint Investigation Report

435202780-1-10-2025-26-AS-KHOS-DCVSEU-20250113124919

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/12/2023 and conducted by Evaluator Grace Donato

COMPLAINT CONTROL NUMBER: 26-AS-20231012081055

Facility staff are not providing resident's records to responsible party.

On 1/10/2025, LPA Grace Donato conducted an unannounced complaint investigation visit. LPA met with Health Welness Director (HWD) Dominique Frommo and LPA explained the purpose of the visit.

Regarding the Facility staff are not providing resident's records to responsible party, RP stated that he/she is asking for the medication administration record and they are not providing it. They're only providing a list of R1s medication. RP asks the nurse for records of R1s fall but they're not providing it. They're not giving the incident reports.

LPA was able to obtain email correspondence between management and RP. The records requested were provided to RP.

Based on records review, the department has determined that that the allegation was false, could not have happened and/or is without a reasonable basis, therefore the allegation is UNFOUNDED.