Complaint Investigation Report

LPA Heberle interviewed the administrator (ADM), and it was mentioned that sometimes a resident is mad because of lost memory. It was another patient (R2), R2 would sometimes grab and shake staff members, but never hit anybody. Does not remember R2 ever hitting other residents but hit staff a month ago. Another resident R1 is violent fairly frequently but has never hit another resident. LPA Donato also confirmed in another interview that R1 has not hit or had an altercation with a staff member.

Based on interviews, the department has determined that although these allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.