Complaint Investigation Report
S2 stated R1 is disruptive at night and screams, exaggerates everything, is abusive towards his/her own parent, and is verbally abusive towards staff and other residents.
S3 stated that R1 has been to 4 other homes, and he/she would always find something wrong with the places he/she lived in and moved out.
On 10/07/25 – the Department interviewed R1s service coordinator (SC) for San Andreas Regional Center (SARC). SC stated that R1 came from 4 other homes. SC stated R1 has extreme aggression and excessive disruptive behavior that R1 is displaying at the facility. SARC is aware of R1s behavior and agrees with the facility’s decision to evict R1 within 30 days for the safety of the other residents at the facility.
On 10/27/25 – LPA received a call from witness 1 (W1), W1 stated that staff do not respect resident 1 (R1) and R1 was accused of verbally abusing staff of a different sex. W1 stated that R1 has turrets (undiagnosed) and can sometimes be perceived as disrespectful. W1 stated that R1 compares S3 to their parent. W1 states that S3 talks to R1 badly and dis-respected R1. W1 stated, “they have these specific things they will say that R1 was disrespectful towards the opposite sex.” W1 does not remember the times and dates that R1 was called to be disrespectful towards the different sex. W1 stated that staff would scold R1 every 2 or 3 days, or once in every 3 or 4 days, and will tell R1 they do not care to hear any more reasons why R1 is being abusive towards the different sex. W1 stated staff make fun of R1s religion. When asked how and when this happened, W1 cannot provide the time and the date when the incident happened.
On 10/31/25, W1 sent an email to LPA of audio recordings of conversation initiated by R1 and called LPA to ask if LPA heard how S3 called R1 a “demon.” LPA listened to the audio recording, multiple times and stated to W1 that upon hearing the audio, LPA did not hear the word “demon.” Nor did anyone disrespect R1 during the conversation.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction