Complaint Investigation Report

LPA Partoza interviewed 3 residents and ADM. R1, R2 and R4. 1 out of 3 stated he/she have rashes but cannot identify if it is a bedbug bite. 1 out of 3 stated, he/she has rashes and showed the rashes to LPAs. 1 out of 2 stated he/she does not have any rashes or bedbug bites. ADM stated, the facility currently has called the exterminator and the place was treated for bedbugs on 3/10/2025. ADM stated the bedcovers were not replaced and the black spots were residue of bedbug’s eggs after the fumigation.

On 3/14/2025, LPAs interviewed R3 who stated he/she has observed bedbugs in her bedroom.

LPAs also toured bedroom 2. LPAs opened a dresser top drawer next to R5s bed and observed a bedbug inside the drawer (photograph taken). LPA inspected resident's R3' mattresses and observed 2 bedbugs on R3s bed sheets (photograph taken).

Based on observation, interview and record review, the preponderance of evidence has been met and the allegation has been SUBSTANTIATED.

A deficiency is being issued during today’s visit based on California Code of Regulations (CCR) Title 22. See LIC 9099D. An exit interview was conducted with Licensee Teodora Sison. A copy of the report and appeals rights were provided.