Complaint Investigation Report

LPA interviewed Administrative Assistant (AA) Ernie Manaois. AA confirmed that there has been cockroaches and he bought the traps on June 20, 2024. AA confirmed that R1’s room also have sticky traps as well.

During the tour of the kitchen, LPA had observed a cockroach behind the facility stove.

On May 30, 2025, LPA interviewed resident R4. R4 stated he/she has not seen cockroaches or other pests inside the facility.

LPA interviewed staff S3. Staff S3 stated he/she has not seen cockroaches in the facility, for the past month. S3 stated he/she did see cockroaches in the home more than 6 months ago.

Based on interviews and documents review the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED.

Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D. This report was reviewed with Administrative Assistant Ernie Manaois and a copy of the report was provided. Appeal Rights was provided.