Complaint Investigation Report

On 1/3/2025, LPA interviewed Administrator (ADM) Shirley Richards. ADM stated resident R1 called police on 12/24/2024 around 5:00PM and claimed that staff S1 touched R1's buttock on 12/23/2024 around 5:00PM. ADM stated police officers came to the facility to investigate and interviewed R1.

ADM stated before R1 called 911 on 12/24/2024, resident R1 blocked resident R2' bedroom door and did not allow R2 to enter to R2's bedroom. ADM stated staff S1 and S2 redirected R1 and separated R1 and R2. ADM stated S1 reported R1's misbehavior to ADM. ADM stated it is believed that R1 was upset with S1 because S1 reported to ADM regarding R1's misbehavior. ADM stated R1 made up a story about being abused by S1. ADM stated he/she did not see S1 touched R1. ADM stated he/she did not receive any report regarding S1 touched R1 from staff or residents.

LPA interviewed staff S1. S1 stated on 12/24/2024, R1 behaved aggressively. S1 stated he/she and staff S2 redirected R1 and separated R1 and resident R2 to protect R2. S1 denied he/she touched R1's buttock..

LPA interviewed staff S2. S2 stated he/she did not see S1 touched R1 neither on 12/23/2024 nor on 12/24/2024. S2 stated he/she was on site with S1 and R1 on 12/23/2024 and 12/24/2024.

LPA interviewed staff S3. S3 stated he/she was not on site on 12/23/2024. S3 stated he/she heard police officers came to investigate on 12/24/2024. S3 stated he/she heard there was no witness for the incident.

LPA interviewed resident R1. R1 stated S1 slapped softly on his/her buttock twice on 12/23/2024. R1 stated he/she does not believe it was a sexual assault. R1 stated he/she does not think it was a physical abuse. R1 stated it was inappropriate behavior. R1 was asked why he/she did not report on 12/23/2024 but reported on 12/24/2024. R1 did not answer.

LPA interviewed R1's family member (FM) on the phone. FM stated the allegation is not true. FM stated he/she asked R1 about the incident, and R1 answered "I don't know". FM stated the facility is a good facility and S1 is a good staff. FM stated he/she does not believe S1 slapped R1's buttock.

Based on the review of R1's appraisal needs and service plan, R1 taking medication to maintain/control his/her mental health issue.