Complaint Investigation Report

On 12/27/2021, LPA interviewed 6 residents (R1 - R6). 5 out of 6 stated the staff cleaned the bedrooms and restrooms every day. 2 out of 6 residents stated there was mold on the top of the restroom. LPA interviewed Administrator (ADM) Lynda Miguel. ADM stated the facility staff cleaned all the residents' bedrooms and bathrooms every day.

LPA toured the facility with S1 and ADM including the common area, 4 resident bedrooms and 3 restrooms. LPA found mold on the ceiling of one of the resident restrooms. LPA showed the mold on the ceiling of the restroom to S1. S1 agreed that it was mold. LPA showed the mold on the ceiling of the resident restroom, ADM admitted it was mold and stated the mold would be cleaned up by end of the day.

Based on the observation and interviews, mold was found on the ceiling of one of the resident restrooms, and S1 and ADM admitted it was mold.

The Department has investigated the above allegation. Based on observation, and interviews conducted, the preponderance of evidence standard has been met. Therefore, the Department found the above allegation to be SUBSTANTIATED .

Deficiencies are being cited. See LIC 9099-D.

Exit interview conducted with ADM. The report was provided to HM for signature. A copy of this report was provided to HM.