Complaint Investigation Report

Staff did not follow residents’ behavioral plan:

Administrator (ADM) and Executive Director (ED) stated that R1’s Individual Program Plan (IPP) and Behavioral Support Plan is being adhered to by staff in managing and monitoring R1’s aggressive behaviors. ADM and ED stated that they were working closely with R1’s behaviorist and responsible party having quarterly meetings to discuss R1’s progress based on data collected which has a tremendous contribution in determining alternatives intervention to reduce R1’s aggressive behavior.

ADM stated that due to COVID-19 pandemic restrictions and limitations, R1’s aggressive behavior has increased resulting to series of aggressive behaviors, wherein the facility also took extra measures to protect other residents in the facility.

The department obtained and reviewed R1’s incident reports from 01/2019 to 10/2022 wherein R1 exhibited aggressive behaviors.

ADM and ED denied allegations that the facility did not adhere to residents’ IPP and Behavioral Plan.

Based on interviews, and record reviews, the Department found that the above allegations are UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the allegations did nor did not occur.

Staff did not send eviction letter to authorized representative.

Based on investigation interviews, ED issued a 30- day eviction letter to San Andreas Regional Center (SARC) on 10/20/2020 for R1. An eviction letter was issued due to R1's aggressive behavior. ED stated that SARC has agreed to assist in finding a suitable placement home for R1 who can meet R1’s care and supervision.