Complaint Investigation Report

On 3/24/2022, resident R1 reported that a staff hit him/her. On the same day, R1 was assessed but there was no visible injury on R1's body.

On 4/28/2022, LPA interviewed Administrator (ADM) Carlito Ocampo. ADM stated resident R1 reported to the day program that R1 was hit by a staff and the day program reported to police department. ADM stated police officers came to facility to investigate.

ADM stated the suspect staff S1 was helping a resident R2 for shower and R1 also used the toilet in the bathroom. ADM stated S1 tried to get the shampoo for R2 and accidentally toughed R1. ADM stated R1 did not report any pain or staff abuse to ADM.

On the same day, LPA interviewed 3 staff (S2 - S4). 3 out of 3 staff stated they did not see facility staff hit a resident.

On 1/26/2023, LPA interviewed R1. R1 denied the facility staff hit him/her. LPA interviewed another two residents (R2 - R3). 2 out of 2 residents denied that the facility staff hit residents.

LPA interviewed S1. S1 denied he/she hit resident R1. LPA interviewed two staff (S5, S6). 2 out of 2 staff stated they did not see or hear any staff hit or abused resident.

Based on record reviewed and interviews, there is no evidence indicating S1 hit or physically abused R1.

The Department has investigated the above allegation. Based on interviews and records reviewed, the department has found the above allegations are unsubstantiated . An unsubstantiated finding indicates that although the allegation may have happened and/or is valid, there is not a preponderance of evidence to show the alleged violations did or did not occur.

No citation was noted today. Exit interview was conducted with ADM. This report was provided to ADM for signature. A copy of the report was provided to ADM.