Complaint Investigation Report
This report is being amended based on additional information received by the Department
On 06/02/25 upon returning to the facility from pick up S1, turned off the vehicle and S1 exited the van to help C1 exit the van, while exiting, C1 accidentally placed his/her left hand on C2. C2 then grabbed C1s hand and bit into C1s left pinky. S1 and S2 stated that the incident happened so quickly but were able to instruct C2 to stop biting C1s pinky. Based on documentation C2 has a history of physical aggression when presented with a non-preferred situation.
Based on the document review the incident happened on 06/02/2025. Based on investigation, S1 and S2 arrived at the facility with the clients. S2 turned off the vehicle and S1 proceeded to exit the van while assisting C1. While exiting, C1 unintentionally placed his/her left hand on C2. C2 then grabbed C1s hand and bit C1s left pinky. “Everything happened really fast” according to S1. S1 and S2 were able to instruct C2 to stop biting C1s pinky. S2 stated he/she turned back around to turn off the air conditioner when S2 heard a commotion and saw C1 crying and blood coming from C1s hand. S2 stated he/she did not witness the event and learned about what happened when 911 was called.
Based on document review, C2 has a history of physical aggression when presented with a non-preferred situation. Based on the law enforcement report, C1 accidentally placed his/her hand on C2s shoulder, C2 then bit C1s pinky.
On 07/24/2025, the Department concluded its investigation.
Based on investigation, records reviewed, and interviews conducted, the Department found that the above allegations are UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did or did not occur.
This report was reviewed with Dennis Miclat Program Director and a copy of this report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction