Complaint Investigation Report

LPA Marrufo observed there to be a daily menu posted in the kitchen.

LPA Marrufo observed lunch service. Residents were served a chicken salad with diced melon and a yogurt cup.

During visit on 08/26/2025, LPA Marrufo interviewed residents R1-R5. LPA Marrufo attempted to interview R6, but R6 was sleeping during visit. R1-R5 stated that staff give them enough food to eat for each meal. R1 could not remember how many meals staff provide for residents per day. R2-R5 stated that the facility staff provide three meals per day. R1 and R3-R5 stated staff make snacks available to residents. R2 stated staff hardly make snacks available to him/her, but staff bring him/her coffee each morning.

During visit on 08/26/2025, LPA Marrufo interviewed staff S1-S3. S1-S3 stated that staff give residents enough food per meal. S1-S3 stated staff serve residents three meals per day and provide them with snacks.

During visit on 08/26/2025, Administrator (ADM) Rosana Mendoza stated that staff serve residents meals and snacks three times a day.

On 8/28/2025, LPA Marrufo obtained copies of facility food purchasing receipts. A receipt dated 08/04/2025 totals $140.27. A receipt dated 08/06/2025 totals $225.70. A receipt dated 08/15/2025 totals $54.44.

Allegation - Facility staff are consuming alcohol beverage while on duty.

During visit on 08/26/2025, LPA toured the facility, including the kitchen area and garage area. LPA did not find any alcoholic beverages or bottles at the facility.

During interview on 08/26/2025, R1-R5 stated to have never seen staff drink alcohol at the facility. R1-R5 stated to have never seen staff to be drunk at the facility.