Complaint Investigation Report

During the time of the alleged assault, S1 was with another staff (S2) while administering care to R1. Interviews with other residents (R2 to R3) and staff (S2 to S3) stated they have not experienced or have witnessed abuse by staff directed at a resident.

Based on R1’s facility file review and interviews with R1’s responsible party and staff, R1 had self injurious behaviors and a history of not depicting an accurate origin of his/her injuries. R1’s medical records also had episodes of hallucinations. R1 is known to give nicknames to each staff member and diagnosed with mixed behavioral conditions that affect cognition and recognition of events, time, and place of incidents. R1 is not able to articulate the series of events based on his/her recollection.

Due to R1’s self injurious behavior, staff conducts a regular body check, twice a day.

Based on documentation's and interviews of staff and residents R1 is consistently happy when it is time for R1 to visit family and enjoys the time spent with family, R1’s behavior is consistent after visiting family by showing his/her displeasure of being back in the facility after each family visit.

The San Jose Police Department (SJPD) conducted an interview investigation with S1. S1 was cooperative. S1’s has worked with other facilities and have not received any complaint from other family members of residents he/she worked for. SJPD found no evidence that shows R1 was physically abused by S1.

There is no sufficient evidence to prove or disprove the allegation that abuse, or assault occurred. The preponderance of the evidence gathered and analyzed indicated that the allegation is not true, therefore, the allegation is UNSUBSTANTIATED .

This report was reviewed with Licensee Marilou Williams. A copy of the report was provided.