Complaint Investigation Report

434700008-1-18-2024-47-HC-WSCT-D2E2XA-20240212164647

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/21/2023 and conducted by Evaluator Ramsey Chimienti

COMPLAINT CONTROL NUMBER: 47-HC-20230621113155

Home Care Aides are providing medical services to clients.

On 1/18/2024 analyst, Ramsey Chimienti, completed a licensing inspection and complaint investigation at the above Home Care Organization. Designee, Ranjitha Rajachar, assisted the analyst during the visit and provided various documentation upon request. Based on interviews and evidence collected, the Analyst concluded that there was not conclusive evidence to substantiate the above allegation. Additionally, personnel documentation that was reviewed demonstrated that HCA staff is being provided the required amount of training hours and education topics to meet licensing requirements. The analyst delivered the findings to both the Designee and Licensee. Based on the preponderance of evidence gathered through interviews conducted, evidence obtained and observations, the above allegations were found to be unsubstantiated.