Complaint Investigation Report

S2 stated that S3 assisted during the cleanup. S3 stated that while cleaning the room and replacing the mattress, they hit the bag hanging on the bed, causing its contents to fall. S3 observed a white substance and a pipe among the items. S2 and S3 stated that staff did not search through R1’s belongings.

Residents R2 through R4 stated that staff request permission before entering their rooms for cleaning and do not go through personal belongings.

Based on review of the complaint narrative, R1 alleges that staff were interested in his/her food stamp and had recently purchased a box of waffles and later discovered that S2 had given the waffles to another resident.

Staff members S1 through S4 stated that food belonging to residents is labeled with the resident’s name to ensure proper identification. Three out of five residents (R2–R4) stated that they write their names on boxes or containers to prevent others from taking their food from the refrigerator. R2 to R4 stated they have not experienced staff giving away their food.

The remaining two residents (R5 and R6) do not store food in the refrigerator, as their meals are prepared according to their specific dietary requirements.

Based on interviews, a lthough the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No citations are issued based on California Code of Regulation (CCR) Title 22. A copy of the report was provided to designated administrator Philipp Perez. An exit interview and a copy of the report was provided.