Senior Care Records.

Facility Evaluation Report

Excelsior Healthcare Center, San Jose07/15/2026Licence 435202758

Capacity6
Census6
Date signed07/28/2026 05:33:45 PM
Name of licensing program analystMaria Partoza
Name of licensing program managerRomeo Manzano
The inspector’s account

Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannounced case management - legal/non-compliance visit (NCC) and met with licensee/administrator (LIC) Bernellet Taa and assigned administrator (ADM/S1) Thelma Laserna.

The purpose of the visit is to ensure the facility is adhering to the compliance plan submitted to Community Care Licensing (CCL) after a non-compliance meeting held on 07/26/2024.

During visit, LPA toured the facility inside and outside and accompanied by ADM/LIC the living room, kitchen, dining room, 3 resident bedrooms, resident bathroom, staff room, Administrator's office, and backyard. No cameras were observed inside the facility. The interior of the facility is maintained, organized and sanitary. LPA observed 1 out of 6 is taking a shower, 4 out of 6 were in their room resting, and 1 out of 6 was watching TV. The exit door leading to the backyard and entrance door observed with a door alarm. Staff demonstrated how to operate the door alarms, in which LPA observed the alarms were in good working condition. The facility has no surveillance camera outside.

LPA reviewed the facility scheduled activity calendar with corresponding activities for each day of the week. LIC/ADM stated 2 Out of 6 residents are able to leave the facility unassisted, 1 out of 6 is able to drive and have valid driver licenses. Activities listed on the calendar are to promote the resident's mental, emotional and social functions of the residents in care.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction