Facility Evaluation Report

Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced case management-incident regarding an incident which occurred where client (C1) eloped while attending the day program community outing activity. LPA Monter met with Administrator Caroline Mayo(ADM) and stated the purpose of today's visit.

On December 13, 2024, the Department received an incident report (IR) stating on December 13, 2024, client C1 had eloped from during a day program outing at a local mall. The IR states, On Friday, December 13, 2024, at approximately 11:30 AM, had just finished eating his/her meal when he asked his/her staff if he/she could stroll around the mall. His/her staff told C1 that the other clients in his/her group were still eating their meals, and asked C1 if he/she could wait until they were done. C1 agreed and sat behind his/her staff. After a few minutes, the staff turned around to find that C1 was not there. The staff immediately searched the food court and the bathroom; when he/she didn’t see C1 and told other staff to help find C1.

At 11:45 AM, staff called the Program Manager to inform them of the situation. The Assistant Program Director was informed, and they suggested calling campus security, which they did. One staff member went with security to look over the camera footage, a few staff secured the individuals, and the rest continued to search for C1.

At 11:57 AM, C1’s family member was called to inform him/her that C1 was missing at the mall. He/She told the PM and Assistant Program Director that he/she would meet them at the mall. C1 was found around 12:05 PM on the first floor in front of the Macy's store by a staff member.