Complaint Investigation Report

The refrigerator was maintained at 43 degrees Fahrenheit and contained prepared fruits, milk, bread and other food items. LPAs observed cereals in a clear plastic storage container and was stored in a clean and sanitary manner. There was no observation of any flies, insects, or pests at the facility.

LPAs interviewed 5 residents. Based on interview, the residents state the food being served at the facility is "good". The residents were served different variations of cereal with milk, bread, and coffee this morning. 5 out of 5 residents states the food being served at the facility does not contain unsanitary particles to include feces.

Documents obtained to include resident roster, menu, 2 residents physician's report and appraisal needs and services plan. Resident (R1)'s physician's report and appraisal needs and services plan was requested via email to LPA Dolores before end-of-day.

The Department has investigated the above allegation. Based on interviews conducted records reviewed, and observation the Department has determined that the above allegation is unsubstantiated. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Program Director, Maria Canizales and a copy of the report was provided.