Complaint Investigation Report

7 resident records were requested. Based on record review, 6 out of 7 resident’s records were obtained. The facility was unable to produce 1 out of 7 resident records to include the resident's medical assessment.

The review of records shows that 3 out of 7 residents did not have a medical assessment (physician’s report) on file.

4 out of 7 residents had a medical assessment on file that was updated.

The Department has investigated the above allegation. Based on record review the preponderance of evidence standard has been met, therefore, the above allegation is substantiated. A deficiency was cited per California Code of Regulation, Title 22. See LIC9099-D.

This report was reviewed with Executive Director, Zeinab Donner and a copy of the report and appeal rights were provided.