Complaint Investigation Report
On May 2, 2025, LPA Monter interviewed residents R1-R13. 10 Out of 13 (R1-R10) residents interviewed stated they have not observed any tripping hazards in the facility. 3 Out of 13 (R11-R13) residents interviewed declined to be interviewed.
LPA Monter interviewed staff S1-S10. All staff interviewed stated they have not observed any tripping hazards in the facility or in residents bedrooms.
LPA Monter interviewed Executive Director Zeinal Donner, who stated there are not any tripping hazards in the facility and if a tripping hazard is noted, it is addressed immediately.
On May 2, 2025, LPA Manuel Monter toured the facility assisted living section of the facility and randomly toured the following bedrooms: 161, 244, 231, 229, 230, 243, 152, 163, 156. While touring these bedrooms, LPA Monter observed the bedrooms as clean, safe and sanitary. LPA did not observe any tripping hazards.
LPA Monter toured all resident bedrooms in the memory care section of the facility: C1-C28. LPA Monter observed the bedrooms as clean, safe and sanitary. LPA did not observe any tripping hazards.
The Department has completed the investigation of the above allegations. Based on interviews conducted and records review, the department has found that the above allegations were UNFOUNDED , meaning that the allegations were false, could not have happened and/or are without a reasonable basis.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction