Facility Evaluation Report
On April 16, 2025, Licensing Program Analyst Manuel Monter conducted a case Management Incident visit regarding an incident report the Department received, stating there was a water leak at the facility.
On April 15, 2025, the Department received an incident report that stated, " On 04/13/25 around 10:59 AM, a leak was observed in the elevators. Staff alerted ... Executive Director, Rachel Brown. Elevators stopped on the nearest floor and opened, and were shut down. A plumber, elevator technician, and two water removal/remediation crews were brought on site.
The source of the leak was found to be a water holding tank for the boiler, located on the roof. Water flooded into laundry rooms on floors 2-7 and traveled from laundry rooms into elevator doors and 11 resident apartments total, across floors 2-7. Water also impacted the 1st Floor lobby.... Executive Director, who called vendors for urgent assistance. LVN on Duty turned off main water. Vendors stopped flooding, removed water, and worked on drying wet surfaces. Elevator tech assessed elevator operations.
Executive Director informed all responsible parties via email and called responsible parties of impacted apartments. Staff transported residents who were in programs back to their apartments via stairs, as directed by LVN on Duty. After removing water, remedial on crews placed fans & dehumidifiers in affected common areas and apartments on 4/13125,Remediation crews will check progress daily until areas are dry"
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction