Facility Evaluation Report

Licensing Program Analyst (LPAs) Marcella Tarin and Steve Chang, and Licensing Program Manager (LPM) Romeo Manzano arrived unannounced to conduct a Case Management-Other visit. The purpose of this visit it to follow up on a deficiency issued on 10/17/2025 and the status of the facility. LPAs and LPM met with Administrator (ADM) Xihua ‘Julia’ Luo. LPAs and LPM stated the purpose of the visits.

During today's visit, LPAs toured the kitchen area with Staff S1 and Staff S2. LPAs observed frozen fish in a metal bowl on the kitchen counter, knives in the dish rack, and a medication cup with 5 pills on a tray. S1 stated the frozen fish was thawing for 20 minutes, and the medication cup had be pre-filled by Staff S2. LPAs and LPM stated to S1 and S2 to place the frozen fish in the refrigerator to thaw, to lock the knives away and to lock up the medication cup. ADM stated she will provide additional training on food safety and storage of medication. A Technical Violation was issued for food safety and medication storage.

LPAs observed the facility to have sufficient food and sufficient staffing for residents in care.

LPAs and LPM observed cameras in the kitchen and living room area. LPM and LPAs stated to ADM to submit a program regarding the video cameras being used in the facility. A Technical Assistance was issued.

LPAs interviewed ADM Xihua 'Julia' Luo states she is considering closing the facility, due to ADM's husband/Licensee. ADM states this has been a frustrating situation with the Licensee. ADM states Licensee is 'difficult' to work with. ADM states if she cannot work with Licensee, she will not have a choice but to move to the next step of closing the facility.