Complaint Investigation Report

The posters are located at the ground floor near the mail boxes and the parlor. Opposite the posters are other facility information required and issued by the city, county, state and federal agencies.

This agency has investigated the complaint alleging Licensee did not ensure complaint information was posted in facility as required. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No deficiencies were cited during today's visit based on California Code of Regulations (CCR) Title 22. An exit interview was conducted with executive director/administrator Felicia Barkley and a copy of the report was provided.