Complaint Investigation Report

On 12/10/2021, and 05/19/2022, LPA interviewed ADM. ADM stated facility provided ear phone to R1 when R1 watches TV or when listens to music. R1 was seen by two doctors who conducted hearing tests for R1 on 3/17/2022 and 3/31/2022. Both doctors did not recommend R1 to wear hearing aids.

Based on the documents reviewed and interviews conducted, R1 is not in need of hearing aids.

The Department has investigated the above allegations. Based on the investigation, records reviewed, and interviews conducted, the Department found that the above allegations are UNFOUNDED , meaning that the allegation is false, could not have happened and/or is without a reasonable basis.

No citations noted at today’s compliant investigation visit. Exit interview was conducted with ADM. A copy of this report was provided to ADM.