Complaint Investigation Report

435202770-12-3-2024-26-AS-KHOS-DC2M8M-20241217082322

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRAL COAST CR/RES , 2580 N. FIRST STREET, STE. 350

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/23/2023 and conducted by Evaluator Jaime Vado

COMPLAINT CONTROL NUMBER: 26-AS-20230323155847

- Facility is exposing resident to verbal arguments.

On 12/03/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver findings regarding the allegation received. LPA met with Fredricka Safar and explained te purpose of today's visit.

During the investigation inteviews were conducted, observations are made, and documentation is reviewed. Per the interviews conducted, client interviewed do not recall any arguments being witnessed or heard. Some clients indicated that some of the other clients have beviors that may be considered as arguments if heard from persons not familiar with facility or the clients. Staff inreviewed do not have first have witnessed accounts of arguments taking place in view of the clients as the staff based this off of hearsay from other staff. LPA cannot prove or disprove the allegation took place. This allegation is unsubstantiated.

Based on these observations, the above allegations are UNSUBSTANTIATED.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time.

LPA reviewed this report with Fredricka Safar and provided a copy of this report.