Senior Care Records.

Complaint Investigation Report

Palo Alto Commons, Palo Alto11/14/2024Licence 435202819

Census187
Date signed11/14/2024 05:21:12 PM
The inspector’s account

OT1 stated to be privately paid for by R1’s family and is not a facility staff. OT1 stated that facility staff have left R1 in bed as late as 2 PM. OT1 stated R1 likes to get out of bed by 11 AM or by lunchtime. OT1 stated to not know how many times staff left R1 in bed, but stated it was an ongoing issue for about a month. OT1 stated staff would tell OT1 that they left R1 in bed because R1 had not had a bowel movement yet and it would be easier for R1 if R1 was left in bed. However, OT1 stated R1 would tell OT1 that the staff would just leave R1 in bed.

Based on interviews, there is preponderance of evidence to prove the alleged violations did occur. Therefore, the allegation is substantiated.

See 9099-D for deficiencies cited per the California Code of Regulations, Title 22.

This report was reviewed with Administrator Li Li and a copy of this report and appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction