Complaint Investigation Report

Administrator Lee stated that she did not notify the Independent Living residents of the COVID case because they do not mingle with the Assisted Living residents. She stated the Assisted Living and Independent Living residents do not share activity or dinning rooms. She stated the only portions of the facility that the Independent Living and Assisted Living residents share are the elevators and the facility entrance/exit. She stated there were no notices of the COVID case posted on the facility elevators or entrance/exit.

During facility tour, LPA Marrufo observed that there were no postings on the facility elevators or entrance/exit.

During interviews with S1 and staff S2, both stated that there was an incident in which facility staff S3 provided a listing of resident names, apartment numbers, and telephone numbers to a group of volunteers who had arranged an event at the facility. The group of volunteers then took the listing and knocked on residents' doors notifying them of the group's event.

Based on records review, interviews, and observations, the Department determines that there is preponderance of evidence to prove the alleged violations did occur. Therefore the allegations are substantiated.

See 9099-D for deficiencies cited per the California Code of Regulations, Title 22.

This report was reviewed with Anahi McKane and a copy of the report and appeal rights were provided.