Facility Evaluation Report

Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced case management visit to follow up regarding an incident report, which stated a resident had eloped from the facility. LPA met with Administrator (ADM) Michael Fountain. LPA explained the purpose of the visit.

On October 16, 2025, the Department received an incident report (IR) from the facility. The IR stated, on October 15, 2025, around 7:20pm, medtech noticed R1 was not in their bedroom. After double checking the room, medtech alerted staff and initiated a thorough search of the community. The resident was located outside the community by a care giver and was safely escorted back inside. No injuries were observed.

On October 17, 2025, LPA Manuel Monter interviewed Resident Services Director (RSD), Jmy Ramos. RSD stated R1 was found at target. (Based on a google Maps search, Target is 0.4 miles away from Westmont of Morgan hill.) RSD stated one of the care givers found him/her. RSD stated the care giver, Staff S4 had already clocked out, and happened to be at target, he/she recognized R1, at around R1 was found. RSD stated S4 saw R1 and recognized him/her. RSD stated R1 was found around 8:10pm.

RSD stated R1 has wandering behavior. RSD stated, based on what she knows, R1 used to live at assisted living, and moved to memory care in July 2025. RSD stated R1 cannot leave the facility unassisted.

RSD stated she isn't sure how R1 got out of the memory care, or which door, RSD stated the staff claimed they didn't hear the door alarms make a sound. RSD stated she tested the doors the next day, and the alarms did sound. RSD stated the executive director also tested the same day of the elopement and the alarm sounded. Page 1 Out of 3.