Complaint Investigation Report

LPA observed the floors of the resident’s bathrooms contained dark grey stains and black spots. ADM states the bathroom tiles are old and may be stained. ADM sprayed one of the bathroom floors with a cleaning solution and was unable to wipe off the dirt. ADM was able to remove certain dirt marks surrounding the floor of the toilet. The walls of the bathrooms observed with open patches, dirt and dust.

LPA observed 2 light fixtures that were broken along the hallways.

Based on interview and record review, the Licensee has plans to renovate the facility’s grounds to include (but not limited to) updating all the damaged walls, paint, doors, floors, fence, and parking lot. Licensee is currently in the process of obtaining possible funding from the county to assist with the facility's upcoming renovations. Licensee emailed the letter from the county to LPA Dolores.

The Department has investigated the above allegation and the preponderance of evidence standard has been met, therefore, the above allegation is substantiated.

A deficiency is being cited per California Code of Regulations, Title 22. See LIC9099-D. This report was reviewed with Administrator, Nicholas Inneh and a copy of the report and appeal rights were provided.