Complaint Investigation Report

Throughout the course of this investigation, 7 staff members were interviewed. Based on staff interviews, 6 out of 7 staff members has not observed any staff members sleeping during night shifts. 1 out of 7 staff members state the observation of staff sleeping during NOC shift. Staff states that when it happens he/she would wake up the staff. Staff states there are normally 2 shift staff present during NOC shift.

5 staff members state that they have heard that staff are sleeping during night shift, however, staff did not know who the staff members were. 1 staff member provided a name of an individual that was seen sleeping during the night shift, however the observation happened about 1 year ago. The staff member reported the observation to leadership, and that staff who observed sleeping was talked to.

It was stated that the facility’s company received information from a staff via email, stating that “some people” are sleeping on their shift, but no names were provided. The review of the email dated 06/23/2024, states that the staff “believe” the other NOC shift staff are sleeping through the night and this staff has seen it with their own eyes. No names or dates of the incidents were provided.

1 resident was interviewed. Based on resident interview, resident denied the observation of staff sleeping during the night.

The Department has investigated the above allegation. Based on interviews, observation and record review the above allegation is unsubstantiated. An unsubstantiated finding indicates that although the allegation may have happened and/or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Lucero Rodriguez and Director of Operations, David Sandhu and a copy of the report was provided.