Senior Care Records.

Complaint Investigation Report

Nueva Vista, Morgan Hill07/21/2023Licence 435201796

Census64
Date signed07/21/2023 03:33:00 PM
The inspector’s account

The following documents were obtained to include the staff schedule for 02/01/2023, resident roster, LIC500, and residents (R1 – R5’s) physician’s report and needs and services plan.

On 02/01/23, resident (R1 – R5) were interviewed. 5 out of 5 residents state they have never engaged in inappropriate behavior with the staff. 4 out of 5 residents state the staff has never made them engage in inappropriate behavior. 5 out of 5 residents states they have not engaged in illegal activities with the staff to include anything perverted or pornographic activities. 4 out of 5 residents state the staff has never taken money from them.

On 02/01/23, staff (S1 – S4) were interview. 4 out of 4 staff state they have never engaged in inappropriate behavior with the residents. 4 out of 4 staff state they have not observed a staff engage in inappropriate activities with the residents. 4 out of 4 staff state they have never observed a staff take money from a resident. 4 out of 4 staff denied taking money from a resident.

The Department has investigated the above allegation. Based on interview, record review and observation the Department has found the above allegation is unsubstantiated. An unsubstantiated finding indicates that although the allegation may have happened and/or is valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Medroom Manager / Manager on Duty, Ethelind Lara and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction