Complaint Investigation Report

On 07/19/2023, LPA Marrufo interviewed staff S1 and S2. S1 and S2 stated that the facility requires residents to complete the Sign In/Sign Out Sheet when leaving and entering the facility. S1 and S2 stated to have not observed any incidents in which the facility staff did not allow a resident to leave the facility.

6 out of 8 interviewed residents stated the facility allows residents to leave the facility. 1 out of 8 interviewed residents stated the facility does not allow residents to leave the facility. 1 out of 8 interviewed residents stated to not know if the facility allows residents to leave the facility.

7 out of 7 staff stated that the facility allows residents to leave the facility.

Neither R1’s nor R2’s Appraisal/Needs and Services Plans state that they have physically aggressive behaviors towards others.

On 08/17/2021, LPA Marrufo interviewed residents R1 and R2. During interview, R1 stated R2 physically assaulted R1 on two occasions. R1 stated on the first occasion, R2 swung at and hit R1’s head around 11 PM or 1 AM at night, although R1 did not specify the date. R1 stated on another occasion, R1 and R2 wrestled against each other. R1 stated to have not obtained bruises or fractures from R2 during either occasion.

R2 stated R1 and R2 were once roommates. R2 stated that about 2-3 months prior, R1 tried to punch R2, but R2 continued to move out of the way as R1 attempted to punch R2. R2 stated that R1 punched R1’s own self while trying to punch R2. R2 stated R1 never landed a punch on R2. R2 stated to have never struck back at R1. R2 stated facility staff moved R2 into a new bedroom with new roommates.

3 out of 8 interviewed residents stated residents have been assaulted while in care. 4 out of 8 interviewed residents stated residents have not been assaulted while in care. 1 out of 8 interviewed residents stated to not know if residents have been assaulted while in care.