Senior Care Records.

Complaint Investigation Report

Mission Bay INC., Milpitas05/23/2025Licence 435202845

Census108
Date signed05/23/2025 09:46:03 AM
The inspector’s account

On 05/09/25 LPA Yanez conducted a continuation complaint investigation visit. LPA interviewed 5 Staff (S1 to S5), APD and 4 Clients (C4 to C7).

During investigation LPA interviewed Witness (W1). who stated that C5 has self-injury behavior. 1 out of 5 clients stated that C5 harms thyself.

LPA interviewed 5 Staff (S1-S5). 5 out of 5 staff stated that C5 has self-injury behavior and that he/she tries to hit other clients and needs constant supervision.

LPA reviewed 3 out of 3 Client record and observed that C5 appraisal needs and services has a history of self injurious behavior.

Based on document reviews and interviews the department has completed its investigation and found that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the above allegation did or did not occur, therefore the above allegations are unsubstantiated.

No deficiencies are being cited during today’s visit based on California Code of Regulations Title 22. An exit interview was conducted with Assistant Program Director Jesus Gomez and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction