Facility Evaluation Report

Licensing Program Analyst Manuel Monter arrived on July 14, 2026 for an unannounced inspection to follow up on a substantiated allegation of complaint investigation.

On February 23, 2024, the Department concluded a complaint report investigation regarding the following allegations: staff neglected a resident resulting in multiple fractures, licensee does not adequately staff facility to meet residents’ high level of care and needs, and staff did not submit incident report to Licensing.

The licensee was cited for California Code of Regulations (CCR) Title 22 § 87466 Observation of the Resident, CCR 87465(a)(1) Incident Medical and Dental Care, CCR 87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities, CCR 87211(a)(1)(D) Reporting Requirements, and CCR 87463(a) Reappraisals.

At the time of the complaint visit on February 23, 2024, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).