Facility Evaluation Report
Licensing Program Analyst (LPA) Marcela Yanez arrived unannounced to conduct a case management- other to amend a complaint investigation report (LIC9099) to add additional information to the report. LPA announced the purpose of the visit and met with Assisted Living Director Jmy Ramos .
On 03/04/25 the department received a complaint regarding the facility Ivy Park at Milpitas.
On 03/12/25 the Department conducted an initial investigation.
On 05/23/25 the department concluded its investigation and LPA conducted a complaint investigation visit to deliver the findings due to the report needing additional information to support findings the complaint was not closed.
On 06/12/25, LPA conducted a visit to amend the report. The findings of the allegations remain unsubstantiated.
No deficiencies cited during today's visit. This report was reviewed with Jmy Ramos, Assisted Living Director and a copy of the signed report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction