Complaint Investigation Report

4 out of 4 residents interviewed managed their own cash resources. Review of resident files indicated that all residents interviewed were able to manage their own cash resources. 4 out of 4 residents interviewed were capable of understanding and answering all questions asked by the department.

2 out of 2 staff members interviewed indicated that they were currently monitoring residents at the facility under suspicion of being financial abused. 1 out of 2 staff interviewed stated that they have personal check-ins with potential victims of financial abuse 3 times a week. 2 out of 2 staff interviewed stated that they have not been able to find proof of financial abuse having occurred within the facility.

In interview with reporting party, allegation of financial abuse has been determined to have been centered around individuals who are not employed by the facility. RP has stated that they do not believe that facility care staff have directly financially abused residents at the facility.

This agency has investigated the complaint allegation listed. Based on interviews, review of records, and observations, the CCLD has found that the complaint allegation is unfounded, meaning that the allegation is false, could not have happened and/or is without a reasonable basis.

This report was reviewed with and signed by Administrator Bradley Burgoyne. A copy of the report was delivered via email due to printer error.